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Frequently Asked Questions

Backflow Trouble-Shooting General

Backflow Device- Commonly Asked Questions:


Q:  How often does the backflow device at my home need to be inspected?

A:
 If you are in an area where the city enforces the inspection of backflow devices, you will need to make arrangements to have the backflow inspected once per calendar year. Generally, the city will mail you a series of notices reminding you that it is time for your annual inspection. Or...you can arrange for Sprinkler Doctor to have the backflow inspected automatically each year when we turn your system on in the Spring!  Contact our office for details.


Q:  Who can inspect my backflow device?

A:  Backflow inspectors must be certified within the city you reside to be eligible for backflow inspections in your area.  You may contact your city's water department for a list of certified inspectors in your area or contact Sprinkler Doctor to schedule the services as well.


Q:  What if I elect to ignore the city's requirement to have my backflow inspected?

A:  Unfortunately, most residents who choose to ignore this requirement wake up to find that the water service to their entire home has been shut off.  The city typically sends several notices prior to actually shutting the water off, but most residents elect to have the backflow device inspected prior to experiencing this.


Q:  We experienced freezing temperatures before I was able to have my system winterized; now water is shooting out of the side of the house.  Is it possible that something on my irrigation system is damaged/broken?

A:  Typically, the backflow device is the first part of the irrigation system to freeze and break during the first several days of freezing temperatures because it is above ground and unprotected. If the water to the irrigation system was not off for the season, this would cause water to shoot out of the side of the house because the components within the backflow which are designed to contain the water have been broken by the expansion of ice within the device.  At this time, you should turn off the water to the irrigation system (usually in the basement) to stop the flow of water on the exterior.  Unfortunately, most backflows require complete replacement once this occurs.
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